Shipping policy

Shipping Policy

BIG4 Health Ingredients

Thank you for shopping with BIG4 Health Ingredients! We're committed to getting your order to you as quickly and safely as possible.

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States) We ship to all 50 U.S. states. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.

International Shipping (Canada & Select Countries) We currently ship to Canada and select international destinations. International shipping rates and delivery estimates are provided at checkout. Please note that customers are responsible for any customs duties, taxes, or import fees that may be assessed by their country.

Shipping Address Orders are fulfilled from our location in Willmar, Minnesota, USA.

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at sales@big4health.com within 7 days of the expected delivery date and we will work to resolve the issue promptly.

Contact Us For any shipping-related questions, please reach out to us at sales@big4health.com or call 320-405-8393.